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shipping & returns

Shipping Policy
  • We process your order as soon as we receive payment confirmation.

  • Processing your order typically takes between 1-3 working days.

  • Shipping within Chennai usually takes about 2-5 working days.

  • Shipping outside Chennai takes 3-7 working days, although some cities may experience longer transit times.

  • Please note: We are not responsible for shipping delays as they are handled by third-party vendors.

  • Shipping delays may also occur due to pandemic situations or harsh environmental conditions (such as weather conditions, cyclones, floods, etc.) near your area. We recommend placing your order well in advance to avoid any inconvenience. If you do not receive your order within 10 working days, please contact us at littlepackages.est2018@gmail.com or on +91 90030 88227, and we will respond promptly.

Return Policy

  • We do not offer returns unless the product is damaged during transit.

  • To be eligible for a return, your item must be unused and in the same condition that you received it, and it must be in the original packaging.

  • Non-returnable items include gift cards, downloadable or digital products, and health and personal care items.

  • To complete your return, we require a receipt or proof of purchase, along with images of the damaged product, all attached in an email sent to littlepackages.est2018@gmail.com.

  • Any item not in its original condition, damaged, or missing parts for reasons not due to our error, or any item returned more than 2 days after delivery, will not be accepted.

Exchanges (if applicable)

  • We only replace items if they are defective or damaged. If you need to exchange it for the same item, please send us an email at littlepackages.est2018@gmail.com.

Shipping for Returns

  • To return your product, please email the product details to littlepackages.est2018@gmail.com to receive further information regarding the mailing address and other details.

  • You will be responsible for paying for your own shipping costs for returning your item.

  • Shipping costs are non-refundable.

  • Depending on your location, the time it may take for your exchanged product to reach you may vary. If you are shipping an item over Rs.500, we recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.

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