Shipping & Returns
We process your order as soon as we receive a payment confirmation. Processing your order takes place between 1-3 working days.
Shipping in Chennai takes about 2-5 working days
Shipping outside Chennai takes 3-7 working days. Some cities could take longer.
We are not responsible for any shipping delays as it is handled by a third-party vendor. Shipping delays can also be caused due to pandemic situations or harsh environmental conditions (weather conditions, cyclones, floods etc) near your area. So kindly place your order well in advance. If you do not receive your order within 10 working days please send us an email at firstname.lastname@example.org or contact us on +91 90030 88227 and we shall revert at the earliest.
We do not offer returns unless the product is damaged.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Downloadable software products
Health and Personal care items
To complete your return, we require a receipt or proof of purchase along with images of the damaged product all attached in a mail and sent to us at email@example.com
Any item not in its original condition, is damaged or missing parts for reasons not due to our error or any item that is returned more than 5 days after delivery will not be accepted.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org
To return your product, you should mail the product details to us at email@example.com to receive further information regarding mailing address and other details.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over Rs.500, its preferred if you consider using a trackable shipping service or purchasing shipping insurance as we don’t guarantee that we will receive your returned item.